HomeFAQ: Frequently Asked Questions

Soft Organizer Activation

October 07, 2011 (updated 2 years ago) by Chemtable Software

To activate Soft Organizer you need a license key. To get a license key you should purchase a license for Soft Organizer.

After the payment for the license completes, you should receive an e-mail with the license key. In order to activate the program with the key, please follow the below steps:

1. Run Soft Organizer

2. At the top right corner click on the hamburger button (≡) and select the “Enter the License Key…” command

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3. In the opened window type the license key you have received.

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Please note, the license key must be typed exactly as it is in the registration letter. Otherwise the activation will fail.

In order to avoid typing errors, you better copy the license key into Windows clipboard (by selecting the key and copying it with the Ctrl+C shortcut) and paste it to the license key textbox in the program (by clicking the box to put a cursor into it and pressing the Ctrl+V shortcut).

4. If after you have typed the license key another textbox appears asking you to type a user name, please type the user name exactly as it is in the registration letter.

In order to avoid typing errors, you better copy the user name into Windows clipboard (by selecting the key and copying it with the Ctrl+C shortcut) and paste it to the user name textbox in the program (by clicking the box to put a cursor into it and pressing the Ctrl+V shortcut).

5. Click the “OK” button. If you have typed the license key and the user name correctly, you should see a corresponding message.

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If upon purchase you have received the license key only, and after typing it you see the user name box, please check if you’re typing the key correctly. Perhaps you have made a typo in the license key.

The most common mistakes are capital letters “I”, “S”, “O” being mixed up with numbers “1”, ”5” and “0” or vice versa.

If you have checked everything, and you are sure you are typing the key correctly, while the program keeps asking you for a user name, please contact our technical support.